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At Purofresh, we are committed to delivering fresh and quality products to your doorstep in a timely and efficient manner. Please read our shipping policy below for details.
Delivery Coverage
Milk Subscription Deliveries:
Available in select locations only. Customers can check service availability during subscription registration.
Deliveries are made daily between [Insert Delivery Time Range, e.g., 5:00 AM - 8:00 AM].
Other Products (Ghee, Dairy Products, Raw Grains):
We deliver to most areas within Pune Maharashtra.
Customers will be notified during checkout if delivery is not available in their area.
Delivery Charges
Milk Subscriptions:
No additional delivery charges for active subscriptions.
Other Products:
Free delivery for orders above ₹[Insert Amount, e.g., ₹500].
A nominal fee of ₹[Insert Amount, e.g., ₹50] applies to orders below this amount.
Order Processing and Shipping Timeline
Milk Subscription Orders:
Subscription starts from the next available delivery day after confirmation of payment.
Daily delivery times remain consistent throughout the subscription period.
Other Product Orders:
Orders are processed within [Insert Time, e.g., 24-48 hours] after payment confirmation.
Delivery time ranges from [Insert Range, e.g., 2-5 business days], depending on the delivery location.
Delivery Methods
Orders are delivered by Purofresh's in-house delivery team or trusted third-party logistics partners.
For milk subscriptions, the delivery is done early morning directly to your doorstep or vending machine.
Delivery Issues
Missed Deliveries:
If delivery cannot be completed due to incorrect details or unavailability of the recipient, our team will contact you for rescheduling. Additional charges may apply for redelivery.
Delayed Deliveries:
In rare cases of delays, customers will be informed promptly.
Tracking Your Order
Order tracking is currently unavailable for milk subscriptions and vending machine refills.
For other product orders, customers will receive an email or SMS with delivery updates.
Contact Us
For delivery-related inquiries, please reach out to:
Email: purofreshcon@gmail.com
Phone: +91 820 8099 265
Purofresh reserves the right to update this policy at any time. Changes will be reflected on this page.