Terms of Use for Purofresh.in

Welcome to Purofresh! By using our website (www.purofresh.in) and services, you agree to comply with the following Terms of Use. Please read them carefully before proceeding.

1. Acceptance of Terms

By accessing or using our website and services, you agree to be bound by these Terms of Use, our Privacy Policy, Refund Policy, and Shipping Policy. If you do not agree, please do not use our website.

2. Services Offered

Purofresh provides online sales of:

• Milk subscriptions
• Dairy products such as ghee
• Raw grains and other food items
• Vending machine services for dairy products in select apartment locations
• We reserve the right to modify, update, or discontinue any service without prior notice.

3. Account Registration

To place orders, you may need to create an account. You must provide accurate and complete information.

You are responsible for maintaining the confidentiality of your account credentials.

Purofresh is not liable for any unauthorized access to your account.

4. Orders and Payments

All orders placed on our website are subject to availability.

Payments must be made online using Razorpay or PhonePe.

Once an order is placed, it cannot be modified. Cancellations are subject to our Refund Policy.

Prices and offers may change without prior notice.

5. Milk Subscription Services

Subscription deliveries are made as per the schedule selected at the time of purchase.

Purofresh is not responsible for delivery failures due to incorrect address details.

Any complaints regarding milk quality or delivery must be reported within 24 hours.

6. Product Quality and Returns

We ensure high-quality standards for all our products.

Perishable items such as milk and ghee are non-returnable, except in cases of damage or spoilage.

Non-perishable products can be returned within 7 days if they remain unopened and in original condition.

7. Delivery and Shipping

Milk subscription deliveries take place daily at scheduled times.

Other products are shipped within 2-5 business days, subject to availability.

Shipping costs and delivery policies are outlined in our Shipping Policy.

8. User Conduct

By using Purofresh, you agree:

Not to use our website for any unlawful activities.

Not to copy, modify, or distribute any content from our website without permission.

Not to attempt to interfere with our website’s security or functionality.

9. Intellectual Property

All content on Purofresh, including logos, text, images, and software, is the property of Purofresh and protected under intellectual property laws. Unauthorized use is strictly prohibited.

10. Limitation of Liability

Purofresh is not responsible for:

Losses arising from delays, incorrect deliveries, or product unavailability.

Technical glitches or website downtime.

Any indirect, incidental, or consequential damages related to your use of our services.

11. Termination of Services

We reserve the right to suspend or terminate your account if you violate these Terms of Use.

12. Governing Law

These Terms of Use are governed by the laws of India. Any disputes shall be resolved in the courts of Pune MH.

13. Changes to Terms

We may update these Terms of Use from time to time. Continued use of our website constitutes acceptance of any changes.

14. Contact Us

For questions regarding these Terms, contact us at:

Email: purofreshcon@gmail.com

Phone: +91 820 8099 265